- Is the ToGetHome Pet ID a tracking device?
- Our System is far more than that! Your lost pet is typically seen by others before you discover your pet is lost. Our Pet ID allows a caring person to read your pets ID from a safe distance and notify you instantly!
- How is this better than pet microchips?
- Microchips are NOT GPS units or tracking devices. Microchips only provide a 15 digit number when read with expensive microchip readers that have to be within 4 inches of the microchip. Then the rescuer has to contact one of the many microchip companies, give them the 15 digit number, and wait for the owner to contact them.
- After our ID Tag is read from a safe distance, ToGetHome alerts the owner instantly with the exact GPS location of the lost pet.
- How is this better than pet ID tags?
- The ToGetHome Pet ID Tags can be read from a safe distance of 50 feet away. All other pet ID tags require a rescuer to physically get ahold of the lost pet to read the pet ID tag. If it is readable, it usually provides personal information such as a phone number or address.
- ToGetHome alerts the owner instantly with the exact GPS location of the lost pet and everyone can remain anonymous if they choose.
- Is my personal information shared with a rescuer?
- No. Never!!
- Can I tell others that my pet is lost?
- Yes, when you identify your pet as lost, the app will instantly tell you the exact time and location your pet was last seen. PLUS, our app will alert anyone that is close to your lost pet EVEN if they can’t see them!
- What is the monthly or annual fees?
- $0 – There are NO monthly or annual fees!! The ToGetHome Pet ID cost $48 and the app is free!
- How is this different than a GPS Tracking unit?
- ToGetHome is a crowd-GPS system!! GPS tracking units do not share the pets information with a rescuer, cost $100 or more, and have monthly or annual fees. Microchips are NOT GPS tracking units!
- Is the Battery Replaceable and how long does it last?
- The battery is replaceable and is designed to last at least one year.
- Is the ToGetHome Pet ID waterproof?
- Yes! The Pet ID is waterproof up to 3 feet deep for 30 minutes. (IPX7)
- How do I add authorized people to be with my pet?
- Simply have them install the Free App and just log on and log off once. They are now added.
- Can someone get my pet’s information when it’s with me?
- No! If you or someone authorized is with your pet, the system will not provide any information about your pet and can not be identified as “Found”
- What if my pet’s information changes?
- Owner can update the pet’s info & image at any time
- Can I set a “Home Boundary”(Geo Fencing)?
- Yes! The Home Boundary setting is identified in each individual pets profile.
- How do I remove authorized people?
- Log on to your account through the ToGetHome website, select “People”, deselect or delete authorized people.
Feel free to ask any question. Email info@togethome.com